:root{--bg:#eef3fc;--surface:#ffffff;--surface-2:#f5f8ff;--text:#24344f;--muted:#52647f;--line:#d9e3f3;--accent:#3567d4;--accent-strong:#2450ac;--accent-soft:#e7efff;--accent-hover:#dce8ff;--accent-rgb:53,103,212;--shadow-rgb:36,52,79;--nav-bg:#2f3e59;--track:#e2eafb;--bar-start:#69cde9;--bar-end:#5267de;--danger:#b42318;--success:#207a4d;--shadow:0 2px 5px rgba(var(--shadow-rgb),0.025),0 10px 26px rgba(var(--shadow-rgb),0.055);--page-glow:radial-gradient(ellipse at 8% 0%,#dbe7ff 0%,transparent 55%),radial-gradient(ellipse at 100% 100%,#e1f5fa 0%,transparent 55%);--panel-glow:linear-gradient(135deg,#f8fbff,#e5efff 65%,#e0f5fa);--radius:14px;--topbar-height:68px}.telephony-board{display:grid;grid-gap:18px;gap:18px;min-width:0}.telephony-audit .section-title,.telephony-board .page-heading{flex-wrap:wrap;gap:12px}.telephony-board .page-heading p:not(.eyebrow),.telephony-note{color:var(--muted);font-size:13px;line-height:1.6;margin:4px 0}.telephony-connection{display:flex;flex-wrap:wrap;align-items:center;gap:8px 18px;padding:16px 20px;font-size:13px}.telephony-online{color:var(--success)}.telephony-offline{color:var(--danger)}.telephony-metrics{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));grid-gap:14px;gap:14px}.telephony-metric{padding:22px;display:grid;grid-gap:10px;gap:10px;min-width:0}.telephony-metric>span{color:var(--muted);font-size:14px}.telephony-metric>strong{color:var(--accent-strong);font-size:clamp(21px,2.4vw,32px);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.telephony-live-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:18px;gap:18px}.telephony-live,.telephony-report-summary{padding:20px;min-width:0}.telephony-live-list{display:grid;grid-gap:10px;gap:10px}.telephony-live-list article{display:grid;grid-gap:6px;gap:6px;padding:14px;border:1px solid var(--line);border-radius:10px;background:var(--surface-2);overflow-wrap:anywhere}.telephony-live-list b{color:var(--accent-strong);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.telephony-live-list small,.telephony-sellers small{color:var(--muted)}.telephony-totals{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));grid-gap:16px;gap:16px;margin-bottom:14px}.telephony-totals>div{display:grid;grid-gap:6px;gap:6px}.telephony-totals span{font-size:13px;color:var(--muted)}.telephony-totals strong{font-size:24px}.telephony-calls>.section-title{padding:16px 18px 0;flex-wrap:wrap;gap:8px}.telephony-result{display:inline-block;padding:4px 8px;border-radius:7px;background:var(--accent-soft);color:var(--accent-strong);font-size:12px}.telephony-result-missed{color:var(--danger);background:var(--surface-2)}.telephony-result-pending{color:var(--muted);background:var(--surface-2)}@media (max-width:900px){.telephony-metrics,.telephony-totals{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:600px){.telephony-metrics,.telephony-totals{grid-template-columns:repeat(2,minmax(0,1fr))}.telephony-live-grid{grid-template-columns:minmax(0,1fr)}.telephony-live,.telephony-metric,.telephony-report-summary{padding:14px}}*{box-sizing:border-box}body,html{min-height:100%;margin:0;color:var(--text);background:var(--bg);font-family:ui-sans-serif,Segoe UI,Helvetica Neue,Arial,sans-serif}body{background-image:var(--page-glow);background-attachment:fixed}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}button:focus-visible{outline:2px solid var(--accent-strong);outline-offset:3px}.topbar button:focus-visible{outline-color:#fff;outline-offset:-3px}a{color:inherit;text-decoration:none}.boot-screen,.login-screen{min-height:100vh;display:grid;place-items:center;padding:32px}.login-screen{grid-template-columns:minmax(320px,.9fr) minmax(360px,440px);gap:28px;background:transparent}.card,.drawer,.loader-card,.login-card,.login-panel,.modal-card{border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow)}.login-panel{position:relative;overflow:hidden;width:100%;min-height:500px;padding:44px;border-radius:28px;background:var(--panel-glow);border-color:rgba(var(--accent-rgb),.22);display:flex;flex-direction:column;justify-content:flex-end;color:var(--text);box-shadow:0 10px 28px rgba(var(--shadow-rgb),.07),inset 0 0 0 1px rgba(var(--accent-rgb),.07)}.login-panel:after,.login-panel:before{content:"";position:absolute;pointer-events:none}.login-panel:before{inset:18px auto 18px 18px;width:5px;box-shadow:0 0 0 6px rgba(var(--accent-rgb),.08)}.login-panel:after,.login-panel:before{border-radius:999px;background:var(--accent)}.login-panel:after{top:18px;right:18px;width:92px;height:5px;opacity:.75}.brand-mark,.brand-pill{display:inline-grid;place-items:center;color:#fff;background:var(--accent);font-weight:700;letter-spacing:-.06em}.brand-mark{width:68px;height:68px;border-radius:20px;margin-bottom:auto;font-size:28px}.logo-mark{width:122px;height:122px;padding:9px;background:#fff;border:1px solid rgba(var(--accent-rgb),.24);box-shadow:0 8px 18px rgba(var(--accent-rgb),.1)}.brand-pill{width:42px;height:42px;border-radius:13px;font-size:16px;background:rgba(255,255,255,.18);border:1px solid rgba(255,255,255,.22);box-shadow:inset 0 1px 0 rgba(255,255,255,.18)}.logo-mark img,.logo-pill img{display:block;max-width:100%;max-height:100%;object-fit:contain}.logo-pill{padding:4px;background:#fff}.drawer h2,.login-card h2,.login-panel h1,.modal-card h2,.page-heading h1{margin:0;letter-spacing:-.03em;font-weight:600}.login-panel h1{max-width:620px;font-size:clamp(38px,5vw,70px);line-height:.98}.login-brand-title{margin:0 0 10px;color:var(--accent-strong);text-transform:uppercase;letter-spacing:.16em;font-size:clamp(16px,1.8vw,22px);font-weight:600}.login-copy{max-width:560px;color:var(--muted);font-size:16px;line-height:1.55}.login-card{width:100%;padding:30px;border-radius:24px;display:grid;grid-gap:18px;gap:18px}.eyebrow{margin:0 0 8px;color:var(--accent-strong);text-transform:uppercase;letter-spacing:.14em;font-size:11px;font-weight:600}.helper-text{margin:0;color:var(--muted);font-size:13px;line-height:1.5}.topbar{position:fixed;inset:0 0 auto;z-index:50;height:var(--topbar-height);display:grid;grid-template-columns:minmax(210px,260px) minmax(0,1fr) auto;align-items:center;grid-gap:18px;gap:18px;padding:0 22px;background:var(--nav-bg);color:#fff;border-bottom:1px solid rgba(var(--shadow-rgb),.16);box-shadow:0 4px 16px rgba(var(--shadow-rgb),.12)}.topbar-brand,.topbar-user{display:flex;align-items:center;gap:12px}.topbar-brand strong,.topbar-user strong{display:block;line-height:1.1;font-weight:600}.topbar-brand small,.topbar-user small{display:block;color:#fff;font-size:12px}.topbar-nav{display:flex;min-width:0;overflow-x:auto;align-items:center;gap:6px;padding:5px;border-radius:999px;background:rgba(var(--shadow-rgb),.14)}.nav-link{flex-shrink:0;white-space:nowrap;border:0;border-radius:999px;background:transparent;color:#fff;padding:10px 14px;font-weight:600;transition:background .14s ease,color .14s ease,box-shadow .14s ease}.nav-link:hover{color:#fff;background:rgba(255,255,255,.12)}.nav-link.active{color:var(--accent-strong);background:#fff;box-shadow:0 5px 14px rgba(var(--shadow-rgb),.16)}.topbar-user{justify-content:end;padding-left:14px;border-left:1px solid rgba(255,255,255,.18)}.global-search{position:relative}.global-search-button{width:42px;height:42px;display:inline-grid;place-items:center;border:1px solid rgba(255,255,255,.24);border-radius:999px;background:rgba(255,255,255,.12);color:#fff;cursor:pointer;transition:background .14s ease,transform .14s ease}.global-search-button.active,.global-search-button:hover{background:rgba(255,255,255,.22);transform:translateY(-1px)}.global-search-button svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2.2}.global-search-panel{position:absolute;top:calc(100% + 12px);right:0;width:min(560px,calc(100vw - 28px));max-height:calc(100vh - var(--topbar-height) - 34px);overflow:auto;padding:14px;display:grid;grid-gap:12px;gap:12px;color:var(--text);background:var(--surface-2);border:1px solid var(--line);border-radius:18px;box-shadow:0 22px 60px rgba(var(--shadow-rgb),.24)}.global-search-header{display:flex;align-items:center;justify-content:space-between;gap:12px}.global-search-header strong{color:var(--text);font-size:16px}.global-search-header button{width:30px;height:30px;border:1px solid var(--line);border-radius:999px;background:#fff;color:var(--muted);cursor:pointer}.global-search-empty,.global-search-error{margin:0;padding:10px;border-radius:12px;color:var(--muted);background:#fff;border:1px solid var(--line)}.global-search-error{color:#991b1b;background:#fee2e2;border-color:#fecaca}.global-search-results{display:grid;grid-gap:14px;gap:14px}.global-search-group{display:grid;grid-gap:8px;gap:8px}.global-search-group h3{margin:0;color:var(--muted);font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.global-search-result{width:100%;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;grid-gap:12px;gap:12px;padding:11px;border:1px solid var(--line);border-radius:14px;background:#fff;color:var(--text);text-align:left;cursor:pointer;transition:border-color .14s ease,box-shadow .14s ease,transform .14s ease}.global-search-result:hover{border-color:rgba(var(--accent-rgb),.5);box-shadow:0 10px 28px rgba(var(--shadow-rgb),.12);transform:translateY(-1px)}.global-search-result>span{min-width:0;display:grid;grid-gap:4px;gap:4px}.global-search-result small,.global-search-result strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.global-search-result strong{font-size:14px;font-weight:700}.global-search-result small{color:var(--muted);font-size:12px}.topbar .btn-ghost{color:#fff;background:rgba(255,255,255,.12);border-color:rgba(255,255,255,.24)}.topbar .btn-ghost:hover:not(:disabled){background:rgba(255,255,255,.18)}.app-shell{padding:calc(var(--topbar-height) + 22px) 22px 34px}.module-transition{animation:moduleIn .16s ease-out}.board-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(380px,440px);grid-gap:18px;gap:18px;align-items:start}.board-grid.case-board{grid-template-columns:minmax(0,1fr)}.board-main{display:grid;grid-gap:16px;gap:16px;min-width:0}.drawer-header,.form-actions,.modal-header,.page-heading,.pagination,.section-title{display:flex;align-items:center;justify-content:space-between;gap:14px}.page-heading h1{font-size:32px}.card,.drawer,.modal-card{border-radius:var(--radius)}.card{padding:16px}.filters-row{display:grid;grid-template-columns:minmax(260px,1fr) minmax(180px,220px) minmax(160px,190px) auto;grid-gap:12px;gap:12px;align-items:end}.series-generator{max-width:960px;margin:0 auto}.series-form,.series-result{display:grid;grid-gap:16px;gap:16px;min-width:0}.series-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:14px;gap:14px}.series-fields .field{min-width:0}.series-actions{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px}.series-result .series-output{min-height:320px;background:var(--surface-2);line-height:1.6}.audit-filters{grid-template-columns:minmax(220px,1fr) 180px 180px 160px auto}.productivity-filters{grid-template-columns:180px 180px minmax(220px,1fr)}.field{display:grid;grid-gap:6px;gap:6px;color:var(--muted);font-size:12px;font-weight:600}.field span{text-transform:uppercase;letter-spacing:.08em}.field small{color:var(--muted);font-weight:500}.field-error{color:var(--danger)!important;font-weight:600!important}.control{width:100%;min-height:38px;border:1px solid var(--line);border-radius:10px;background:var(--surface);color:var(--text);padding:9px 11px;outline:none}.control:focus{border-color:rgba(var(--accent-rgb),.7);box-shadow:0 0 0 3px rgba(var(--accent-rgb),.1)}.textarea{min-height:82px;resize:vertical}.btn{min-height:38px;border:1px solid transparent;border-radius:10px;padding:9px 14px;font-weight:600;transition:background .14s ease,border-color .14s ease,color .14s ease,box-shadow .14s ease}.btn-primary{color:#fff;background:var(--accent);box-shadow:0 3px 8px rgba(var(--shadow-rgb),.1)}.btn-primary:hover:not(:disabled){background:var(--accent-strong);box-shadow:0 5px 12px rgba(var(--shadow-rgb),.14)}.btn-secondary{color:var(--accent-strong);background:var(--accent-soft);border-color:rgba(var(--accent-rgb),.26);box-shadow:0 2px 5px rgba(var(--shadow-rgb),.04)}.btn-secondary:hover:not(:disabled){background:var(--accent-hover);border-color:rgba(var(--accent-rgb),.36)}.btn-ghost{color:var(--text);background:#fff;border-color:var(--line)}.btn-ghost:hover:not(:disabled){background:var(--surface-2);border-color:var(--line)}.alert{border-radius:12px;padding:12px 14px;font-weight:600;font-size:14px}.alert-danger{color:#8a1f16;background:#fee8e6;border:1px solid #f8c9c4}.table-card{padding:0;overflow:hidden}.board-groups{display:grid;grid-gap:12px;gap:12px;padding:12px}.board-group{overflow:hidden;border:1px solid var(--line);border-radius:12px;background:#fff}.board-group-header{width:100%;text-align:left;border:0;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 12px;border-bottom:1px solid rgba(var(--accent-rgb),.16);background:var(--accent-soft)}.board-group-header:hover{background:var(--accent-hover)}.board-group-header:focus-visible{outline-offset:-3px}.board-group-summary{display:flex;align-items:center;gap:10px;flex-shrink:0}.board-group-chevron{transition:transform .15s ease}.board-group-header[aria-expanded=false] .board-group-chevron{transform:rotate(-90deg)}.board-group-header small,.board-group-header span{color:var(--accent-strong);font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em}.board-group-header strong small{text-transform:none;letter-spacing:normal;white-space:nowrap}.board-group-header strong{display:block;margin-top:2px;color:var(--text);font-size:15px;font-weight:600}.table-wrap{overflow:auto}.data-table{width:100%;border-collapse:collapse;font-size:13px}.data-table td,.data-table th{padding:9px 10px;border-bottom:1px solid var(--line);text-align:left;vertical-align:middle;white-space:nowrap}.data-table th{position:-webkit-sticky;position:sticky;top:0;z-index:1;color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-size:11px;font-weight:600}.data-table th,.data-table tr:hover td{background:var(--surface-2)}.draggable-row{cursor:-webkit-grab;cursor:grab}.dragging-row td{opacity:.55;cursor:-webkit-grabbing;cursor:grabbing}.drag-over-row td{background:var(--accent-soft)!important;box-shadow:inset 0 2px 0 var(--accent)}.row-actions{display:flex;gap:6px}.audit-board-grid-single{grid-template-columns:1fr}.audit-log-row{cursor:pointer}.audit-log-row.active td{background:var(--accent-soft)}.audit-log-drawer{align-content:start}.audit-json,.audit-text{margin:0;padding:12px;overflow:auto;border:1px solid var(--line);border-radius:12px;background:#fff;color:var(--text);font-family:ui-monospace,SFMono-Regular,Consolas,Liberation Mono,Menlo,monospace;font-size:12px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.audit-empty{color:var(--muted)}.audit-action,.status-badge{display:inline-flex;align-items:center;justify-content:center;min-height:24px;border-radius:999px;padding:4px 9px;font-size:11px;font-weight:600;letter-spacing:.03em}.audit-action{color:var(--accent-strong);background:var(--accent-soft)}.pagination{padding:12px 14px;color:var(--muted);font-size:13px}.pagination div{display:flex;gap:8px}.drawer{position:-webkit-sticky;position:sticky;top:calc(var(--topbar-height) + 22px);max-height:calc(100vh - var(--topbar-height) - 44px);overflow:auto;padding:16px;display:grid;grid-gap:14px;gap:14px}.drawer-section{border:1px solid var(--line);border-radius:14px;background:var(--surface-2);padding:14px;display:grid;grid-gap:12px;gap:12px}.drawer-section h3{margin:0;font-size:15px;font-weight:600}.welcome-screen{max-width:1240px;margin:20px auto;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);grid-gap:48px;gap:48px;align-items:center}.welcome-brand{min-height:570px;padding:44px}.welcome-brand-copy{margin-top:54px}.welcome-brand h1{font-size:clamp(38px,4.5vw,60px);line-height:1.05}.welcome-brand-footer{margin-top:28px;padding-top:20px;border-top:1px solid rgba(var(--accent-rgb),.18);color:var(--muted);font-size:12px;line-height:1.6}.welcome-content{min-width:0}.welcome-heading{margin-bottom:24px}.welcome-heading h2{margin:0;color:var(--text);font-size:clamp(26px,3vw,36px);font-weight:600;letter-spacing:-.03em;overflow-wrap:anywhere}.welcome-heading>p:last-child{margin:10px 0 0;color:var(--muted);line-height:1.5}.productivity-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:16px;gap:16px}.ingresos-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.report-grid,.report-section{display:grid;grid-gap:16px;gap:16px}.report-grid-two{grid-template-columns:repeat(2,minmax(0,1fr))}.report-grid-three{grid-template-columns:repeat(3,minmax(0,1fr))}.report-grid-single{grid-template-columns:minmax(0,1fr)}.report-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}.bar-card{display:grid;grid-gap:18px;gap:18px;min-width:0;align-content:start}.bar-card .section-title h2{margin:0;font-size:20px;font-weight:600}.bar-card .section-title>strong{display:inline-grid;place-items:center;flex-shrink:0;min-width:52px;min-height:48px;padding:8px;border:1px solid var(--line);border-radius:14px;color:var(--accent-strong);background:var(--accent-soft);font-size:23px;font-weight:700;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.bar-report{display:grid;grid-gap:16px;gap:16px}.bar-report-caption{margin:0;color:var(--muted);font-size:12px;line-height:1.5}.bar-report-rows{display:grid;grid-gap:20px;gap:20px}.bar-report-row{display:grid;grid-gap:9px;gap:9px;min-width:0}.bar-report-label{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:6px 12px;font-size:13px}.bar-report-label>strong{min-width:0;overflow-wrap:anywhere;font-weight:600}.bar-report-values{display:flex;flex-shrink:0;gap:12px;margin-left:auto;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.bar-report-values b{color:var(--text);font-weight:600}.bar-report-values>span{color:var(--accent-strong);min-width:4.5em;text-align:right}.bar-report-track{height:10px;overflow:hidden;border-radius:4px;background:var(--track)}.bar-report-track>span{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,var(--bar-start),var(--bar-end))}.bar-report-scale{display:flex;justify-content:space-between;border-top:1px solid var(--line);padding-top:8px;color:var(--muted);font-size:11px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.productivity-card{display:grid;grid-gap:14px;gap:14px}.productivity-card .section-title h2{margin:0;font-size:20px;font-weight:600}.productivity-card .section-title>strong{display:inline-grid;place-items:center;min-width:48px;height:48px;border-radius:14px;color:var(--accent-strong);background:var(--accent-soft);font-size:22px;font-weight:600}.productivity-list{display:grid;grid-gap:12px;gap:12px}.productivity-item{display:grid;grid-gap:8px;gap:8px;padding:10px;border:1px solid var(--line);border-radius:12px;background:#fff}.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:8px;gap:8px;margin:0}.detail-grid div{min-width:0;border:1px solid var(--line);border-radius:10px;background:#fff;padding:9px}.detail-grid dt{color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.08em;font-weight:600}.detail-grid dd{margin:4px 0 0;overflow-wrap:anywhere;font-size:13px}.phone-detail{display:flex;align-items:center;justify-content:space-between;gap:8px}.whatsapp-button{display:inline-flex;align-items:center;justify-content:center;min-height:26px;border-radius:999px;padding:5px 9px;color:#0b5f37;background:#dcfce7;border:1px solid #86efac;font-size:11px;font-weight:600;white-space:nowrap}.whatsapp-button:hover{background:#bbf7d0}.drawer-actions{display:flex;align-items:center;gap:8px}.print-document{display:none}.compact-action,.rma-child{grid-template-columns:1fr auto;align-items:end}.compact-action{grid-template-columns:minmax(0,1fr) minmax(0,1fr) auto}.rma-child h3{grid-column:1/-1}.comment-form,.file-list,.timeline{display:grid;grid-gap:8px;gap:8px}.file-list a,.timeline-item{border:1px solid var(--line);border-radius:10px;background:#fff;padding:10px}.file-list span,.file-list strong,.timeline-item span,.timeline-item strong{display:block}.file-list strong,.timeline-item strong{font-weight:600}.file-list span,.timeline-item span{color:var(--muted);font-size:12px}.timeline-item p{margin:8px 0 0;line-height:1.45}.upload-button{position:relative;overflow:hidden;display:inline-flex;align-items:center;justify-content:center;min-height:34px;border-radius:10px;padding:8px 12px;color:var(--accent-strong);background:var(--accent-soft);font-size:13px;font-weight:600;cursor:pointer}.upload-button input{position:absolute;inset:0;opacity:0;cursor:pointer}.modal-backdrop{position:fixed;inset:0;z-index:80;display:grid;place-items:center;padding:24px;background:rgba(var(--shadow-rgb),.26)}.modal-card{width:min(1080px,100%);max-height:calc(100vh - 48px);overflow:auto;padding:20px}.case-detail-modal{display:grid;grid-gap:14px;gap:14px}.case-detail-modal .drawer-actions,.case-detail-modal .drawer-header,.case-detail-modal .phone-detail{flex-wrap:wrap}.case-detail-modal .drawer-header>div:first-child{min-width:0}.case-detail-modal h2{overflow-wrap:anywhere}@media (max-width:480px){.case-detail-backdrop{padding:12px}.case-detail-modal{padding:14px;max-height:calc(100dvh - 24px)}}.form-grid{display:grid;grid-gap:14px;gap:14px}.form-section{border:1px solid var(--line);border-radius:14px;background:#fff;padding:14px}.form-section h3{margin:0 0 12px;color:var(--accent-strong);font-size:13px;font-weight:600;text-transform:uppercase;letter-spacing:.08em}.form-section-grid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));grid-gap:12px;gap:12px;align-items:start}.form-section-stack{display:flex;flex-direction:column;gap:12px}.form-section-stack textarea,.form-section-stack>.field{width:100%}.form-section-grid-st-stack{grid-template-columns:1fr}.form-section-grid-st-stack>.field{grid-column:1/-1!important}.form-field-normal{grid-column:span 4}.form-field-short{grid-column:span 3}.form-field-wide{grid-column:1/-1!important}.form-section-grid>.form-field-componentes,.form-section-grid>.form-field-desperfecto{grid-column:1/-1!important;width:100%}.form-actions{grid-column:1/-1;justify-content:flex-end;padding-top:4px}.textarea-components{width:100%;min-height:150px;line-height:1.45}.armado-components-import{display:grid;grid-gap:8px;gap:8px}.armado-components-toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.armado-components-import-button{min-width:110px}.armado-components-import-input{display:none}.armado-components-import-status{color:var(--muted);font-size:12px}.inline-loader,.loader-card{display:inline-flex;align-items:center;gap:10px;color:var(--muted);font-weight:600}.loader-card{padding:18px 22px;border-radius:16px}.loader{width:18px;height:18px;border:3px solid var(--accent-soft);border-top-color:var(--accent);border-radius:999px;animation:spin .8s linear infinite}.empty-state{min-height:140px;display:grid;place-items:center;grid-gap:4px;gap:4px;text-align:center;color:var(--muted);padding:24px}.empty-state strong{color:var(--text);font-weight:600}@keyframes spin{to{transform:rotate(1turn)}}@keyframes moduleIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@page{size:A4;margin:8mm 10mm 18mm}@media print{body.case-detail-open{overflow:visible!important}.case-detail-modal>:not(.print-document),body.case-detail-open>:not(.case-detail-backdrop){display:none!important}body.case-detail-open>.case-detail-backdrop{display:block!important;position:static;inset:auto;padding:0;background:#fff}.case-detail-backdrop .case-detail-modal{display:block;width:100%;max-height:none;overflow:visible;padding:0;margin:0;border:0;border-radius:0;box-shadow:none;background:#fff}body,html{background:#fff;margin:0;padding:0}.board-main,.drawer>:not(.print-document),.modal-backdrop,.topbar{display:none!important}.app-shell,.board-grid,.drawer,.module-transition{display:block;padding:0;margin:0;border:0;box-shadow:none;background:#fff;max-height:none;overflow:visible;position:static}.print-document{display:block;color:#111;font-size:12px;margin:0;padding:0 0 36mm}.print-header{display:flex;justify-content:space-between;gap:24px;padding-bottom:18px;border-bottom:2px solid #111}.print-header span,.print-header strong{display:block}.print-header span{margin-top:4px;color:#444}.print-brand{display:flex;align-items:center;gap:12px}.print-brand img{width:52px;height:52px;object-fit:contain}.print-summary{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:22px 0}.print-summary h1{margin:0;font-size:24px;font-weight:600}.print-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px;margin:0}.print-grid div{border:1px solid #ddd;padding:10px;page-break-inside:avoid;break-inside:avoid}.print-grid dt{color:#555;font-size:10px;text-transform:uppercase;letter-spacing:.08em}.print-grid dd{margin:4px 0 0;font-size:13px;overflow-wrap:anywhere}.print-armado-header,.print-rma-header,.print-st-header{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;padding-bottom:8px;margin-bottom:8px;border-bottom:2px solid #222}.print-armado-brand,.print-rma-brand,.print-st-brand{display:flex;align-items:center;gap:16px}.print-armado-logo{display:block;width:94px!important;height:94px!important;object-fit:contain}.print-st-logo{width:88px!important;height:88px!important}.print-rma-logo,.print-st-logo{display:block;object-fit:contain}.print-rma-logo{width:94px!important;height:94px!important}.print-armado-header strong,.print-rma-header strong,.print-st-header strong{display:block;color:#222;font-size:32px;font-weight:700;letter-spacing:.06em}.print-armado-header span,.print-rma-header span,.print-st-header span{display:block;margin-top:4px;color:#555;font-size:12px;font-weight:600;letter-spacing:.12em;text-transform:uppercase}.print-header-side{flex:1 1;display:grid;grid-gap:8px;gap:8px;min-width:0}.print-armado-header-meta,.print-rma-header-meta,.print-st-header-meta{display:grid;grid-gap:8px;gap:8px;margin:0}.print-header-meta-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.print-armado-header-meta div,.print-header-client div,.print-rma-header-meta div,.print-st-header-meta div{border:1px solid #ddd;padding:7px 8px}.print-armado-header-meta dt,.print-header-client dt,.print-rma-header-meta dt,.print-st-header-meta dt{color:#555;font-size:9px;letter-spacing:.08em;text-transform:uppercase}.print-armado-header-meta dd,.print-header-client dd,.print-rma-header-meta dd,.print-st-header-meta dd{margin:3px 0 0;color:#111;font-size:12px}.print-header-client{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:8px;gap:8px;margin:0}.print-st{font-size:14px;padding-bottom:36mm}.print-st-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.print-st-grid div{padding:8px}.print-st-grid dt{font-size:10px}.print-st-grid dd{margin-top:3px;font-size:12px}.print-st-grid+.print-st-grid{margin-top:8px}.print-st-long-box dd{min-height:88px}.print-rma{font-size:14px}.print-rma-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.print-rma-grid div{padding:8px}.print-rma-grid dt{font-size:10px}.print-rma-grid dd{margin-top:3px;font-size:12px}.print-armado{font-size:14px}.print-armado-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.print-armado-grid div{padding:8px}.print-armado-grid dt{font-size:10px}.print-armado-grid dd{margin-top:3px;font-size:12px}.print-armado-grid+.print-armado-grid{margin-top:8px}.print-armado-operation{grid-template-columns:repeat(2,minmax(0,1fr))}.print-field-wide{grid-column:1/-1}.print-components dd{white-space:pre-line;min-height:88px;line-height:1.3}.print-text-normal dd{font-size:11px;line-height:1.28}.print-text-compact dd{font-size:10px;line-height:1.2}.print-text-tight dd{font-size:9px;line-height:1.15}.print-text-ultra dd{font-size:8px;line-height:1.08}.print-footer{position:fixed;left:0;right:0;bottom:0;height:30mm;color:#111;border-top:1px solid #999;padding-top:8px;font-size:12px;page-break-inside:avoid;break-inside:avoid;overflow:hidden}.print-footer p{margin:0 0 14px;font-size:12px;line-height:1.4}.print-signature{display:flex;align-items:flex-end;gap:10px;min-height:24px}.print-signature span{display:inline-flex;min-width:240px;padding-bottom:4px;border-bottom:1px solid #111;font-size:12px}}@media (max-width:1100px){.board-grid{grid-template-columns:1fr}.drawer{position:static;max-height:none}}@media (max-width:820px){.welcome-screen{grid-template-columns:minmax(0,1fr);gap:28px;margin:0 auto}.welcome-brand{min-height:360px}.welcome-brand-copy{margin-top:28px}.section-title{flex-wrap:wrap}.login-screen{grid-template-columns:1fr}.login-panel{min-height:360px}.topbar{height:auto;grid-template-columns:1fr;padding:12px}.topbar-nav{overflow:auto}.topbar-user{justify-content:start;padding-left:0;border-left:0}.global-search{position:static}.global-search-panel{position:fixed;top:12px;right:12px;left:12px;width:auto;max-height:calc(100vh - 24px)}.app-shell{padding-top:214px}.audit-filters,.compact-action,.filters-row,.form-grid,.form-section-grid,.productivity-filters,.rma-child,.series-fields{grid-template-columns:1fr}.form-field-normal,.form-field-short,.form-field-wide{grid-column:1/-1}.detail-grid,.ingresos-grid,.productivity-grid,.report-grid-three,.report-grid-two{grid-template-columns:1fr}.report-actions{width:100%;justify-content:stretch}.report-actions .btn{flex:1 1 180px}}@media (max-width:480px){.login-screen{padding:16px}.login-panel,.welcome-brand{padding:30px}.login-card{padding:24px}.app-shell{padding-left:12px;padding-right:12px}.page-heading,.pagination{flex-wrap:wrap}}@media (prefers-reduced-motion:reduce){.module-transition{animation:none}}.mail-panel{display:grid;grid-gap:1rem;gap:1rem;min-width:0}.mail-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:1rem;gap:1rem}.mail-coverage p{margin:.5rem 0}.mail-coverage summary{cursor:pointer}.mail-panel .report-actions{flex-wrap:wrap}.mail-panel .table-card>.section-title{padding:1rem}@media (max-width:700px){.mail-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.mail-panel .page-heading{align-items:flex-start;flex-direction:column;gap:1rem}}.audit-sections{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:16px}.audit-sections button{padding:10px 16px;border:1px solid var(--line);border-radius:10px;background:var(--surface);color:var(--text);cursor:pointer}.audit-sections button[aria-pressed=true]{background:var(--accent-strong);color:white}.seller-audit{display:grid;grid-gap:12px;gap:12px;min-width:0}.seller-filters{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end}.seller-filters .field{flex:1 1 150px}.source-status{display:flex;flex-wrap:wrap;gap:8px 18px;font-size:13px}.metric-partial,.source-partial{color:var(--muted)}.seller-audit .table-card>.section-title{padding:12px 16px;margin:0}.seller-table{min-width:820px}.whatsapp-panel{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:16px;gap:16px;min-width:0}.whatsapp-panel details,.whatsapp-panel>*{min-width:0}.whatsapp-panel .table-card>.section-title{padding:16px;margin:0}.whatsapp-hours{display:grid;grid-template-columns:repeat(auto-fit,minmax(65px,1fr));grid-gap:8px;gap:8px}.whatsapp-hours>div{display:grid;grid-gap:6px;gap:6px;padding:8px;border:1px solid var(--line);border-radius:8px;text-align:center}.whatsapp-credential{display:grid;grid-gap:8px;gap:8px;padding:16px;border:1px solid var(--line);margin:12px 0}.whatsapp-credential code{overflow-wrap:anywhere}.seller-table td,.seller-table th{padding:10px 12px}.seller-table tbody th{text-align:left;white-space:nowrap}.seller-table td{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.seller-detail-actions{display:flex;flex-wrap:wrap;gap:4px}.seller-detail-actions button{padding:4px 8px;font-size:12px}.seller-audit .telephony-note{padding:0 16px 12px}.unattributed{font-size:13px;padding:14px 16px}.unattributed>div{display:flex;flex-wrap:wrap;gap:8px 20px;margin-top:8px}.seller-detail{display:grid;grid-gap:12px;gap:12px;min-width:0}.people-admin{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:16px;gap:16px}.people-admin .table-wrap,.people-editor,.people-password,.people-secret{padding:20px;min-width:0}.people-admin table{width:100%;border-collapse:collapse;text-align:left}.people-admin td,.people-admin th{padding:10px;border-bottom:1px solid var(--border,#dbe6f4)}.people-form{display:grid;grid-gap:16px;gap:16px;max-width:780px}.people-form fieldset{border:1px solid var(--border,#dbe6f4);border-radius:10px;padding:16px}.people-functions{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));grid-gap:12px;gap:12px}.people-check{display:flex;align-items:center;gap:10px}.people-check input{width:18px;height:18px;accent-color:#2563eb}.people-editor hr{margin:24px 0;border:0;border-top:1px solid #dbe6f4}.people-secret code{display:block;overflow-wrap:anywhere;margin:14px 0;font-size:18px}.people-password{max-width:650px;margin:24px auto}.people-admin button:focus-visible,.people-admin input:focus-visible{outline:3px solid #2563eb;outline-offset:3px}@media(max-width:700px){.people-admin .filters-row{flex-wrap:wrap}.people-admin .table-wrap,.people-editor{padding:12px}.people-admin .section-title{flex-wrap:wrap;gap:12px}.seller-filters>*{flex:1 1 140px}.seller-audit .section-title{flex-wrap:wrap;gap:8px}}